Personal injury has some of the highest click prices in all of paid search. The economics still work, because one signed case can justify months of spend. But only if the account is optimised toward signed cases rather than form fills.
High CPCs magnify every structural weakness.
A contact form submission is not a case. When the platform bids toward form fills it will happily find you people with no viable claim, at premium prices.
A car accident, a slip and fall and a medical malpractice claim have wildly different case values and acquisition costs. One campaign covering all of them optimises toward the cheapest, not the best.
Without tight negatives and geo control you pay premium CPCs for people outside your state or looking for free legal advice.
Intake knows which leads were worth taking. If that never gets back into the ad platform, the account cannot learn from it.
The differentiator here is connecting intake outcomes back to bidding.
Before anything gets scaled, the data has to be right. GA4 and Google Tag Manager audited and rebuilt where needed, conversion actions deduplicated, Meta CAPI or server-side tagging where it applies, and offline conversion import so the platform optimises toward revenue instead of form fills.
Intake outcomes fed back as offline conversions with case values attached, so bidding optimises toward cases you actually sign rather than raw enquiries.
Separate campaigns, bids and landing pages by case type, so high-value claims are not competing for budget with low-value ones.
Paid traffic dies on a bad page. I build and iterate the landing pages the campaigns point to, so the conversion path is one system instead of two vendors blaming each other. Fixed scope, tied to the campaigns, not open-ended web design.
A Looker Studio dashboard tied to your real conversion data, plus a written read on what changed and why. No 40-tab spreadsheet, no vanity metrics, no 'impressions are up' as a headline.
Legal advertising is regulated and rules vary by jurisdiction and bar association. Compliance review stays with your firm. I build to whatever constraints you give me.
Some engagements have verified public numbers. Others are longer-running or confidential roles where I can speak to scope and approach but not exact percentages. I would rather show you the real mix than invent a case study.
Roughly $20K per month in Google Ads spend, in a market with $45 to $80 CPCs.
Alongside consulting I hold a senior in-house paid media role in healthcare. Nothing from that work is published anywhere on this site: no employer named, no budgets, no results, no internal detail. It is listed only because it is where a large part of my healthcare experience comes from.
I go through the account, the tracking and the conversion path and tell you what is actually broken. You get the findings whether or not we work together.
Tracking, conversion actions and structure get corrected first. Optimising on top of bad data just makes you confidently wrong.
Campaigns, ad copy, audiences and landing pages built around how your buyers actually search.
Weekly optimisation against the metric that matters to your business, with a monthly written read on what moved and what is next.
Most firms buy one of these and expect it to behave like all four. Knowing what each is actually for is what stops the budget arguments.
Sits above everything on the results page and charges per lead rather than per click. Strong on cost per lead, and Google screens the firm before it runs. The limit is control: you cannot separate a truck case from a slip and fall, and you cannot bid differently for either.
The only channel where you choose the case type, the geography and the price you are willing to pay for each. That control is the whole point, and it is also why a weak account here burns money faster than anywhere else.
Cheaper per case over time and slower to arrive. It compounds while paid search stops the day the card declines. The two are complements: search advertising buys the months that SEO has not earned yet.
Personal injury lead generation vendors sell the same claimant to several firms at once. It fills a calendar. It rarely builds anything, because you never own the source and you cannot improve what you did not create.
The practical order for most firms: fix measurement first, then run search advertising against the case types you actually want, then let SEO catch up underneath it. Buying leads is the option you take when you need volume this month and have accepted what it costs.
Long-form writing on this topic from the blog.
Personal injury firms that can afford the click and have intake that answers in seconds.
Not a fit: A firm testing with a budget too small to buy a single case.
It depends entirely on your signed-case rate and average case value, which is why those numbers have to be in the account. Firms that track signed cases can justify high CPCs. Firms optimising toward form fills usually cannot.
That is generally the single highest-impact change in a legal account. If your intake or case management system can export outcomes, they can be imported as conversions with values attached.
No, and you should be wary of anyone who says they do. Advertising rules vary by state and bar. Your firm signs off on messaging. I build within the constraints you set.
Sometimes, for specific case types and for remarketing. It rarely replaces search, because personal injury is high-intent demand capture. Search is where the person actively looking for a lawyer already is.
A short form beats a long discovery call. Give me the basics and I will come back with a straight read on whether I can help, usually within one business day.
Rather book a time directly? Schedule a call.